call centre at hawthorne animal hospital

Build a Career you Love at Hawthorne Animal Hospital

When someone loves pets as much as you do, you deserve an employer who takes your personal and professional happiness to heart. One that not only offers competitive benefits and a family-like work environment, but allows you to shape your job into the career you always imagined!

At Hawthorne, you’ll be at the forefront of cutting-edge medicine, working alongside an experienced team at an AAHA-accredited animal hospital renowned for its quality of care and compassion for its patients. Whether you’re a recent graduate ready to launch your career or an experienced professional with years of experience under that stethoscope, there’s an opportunity for you at Hawthorne.

View our current openings below.

vet looking at job openings with a client at hawthorne animal hospital

Doctor of Veterinary Medicine, DVM

Veterinarians are under guidance and supervision of the owner and management team. Veterinarians are expected to make every effort to help improve the quality of care given to the clients of Hawthorne Animal Hospital by diagnosing and treating injured or ill animals. Primarily, DVM’s administer medications and vaccinations, perform surgeries, and provide general and preventative health care for pets.

Vet Technician

OPN

The outpatient nurse (OPN) performs medical tests under the supervision of a licensed veterinarian to help diagnose and treat the illnesses and injuries of animals. The OPN is additionally expected to receive direction from a Lead Nurse and Duty Manager. Hawthorne Animal Hospital currently works with a model in which each OPN is assigned to a veterinarian and manages the appointments of that veterinarian for the day. Experience or education required

IPN

The inpatient technical nurse (IPN) performs medical tasks under the supervision of a licensed veterinarian to help diagnose and treat the illnesses and injuries of animals.  The IPN is additionally expected to receive direction from the Lead Nurse and Duty Manager.  Hawthorne Animal Hospital currently works with a model in which each IPN is assigned to a veterinarian and specific patients for the day. Experience or education required.

vet working on her laptop at hawthorne animal hospital

Animal Care Team

This is an entry level, part-time position. The animal care employee is responsible for taking exceptional care of boarding clients here at Hawthorne Animal Hospital. The employee must perform many important tasks of our hospital such as care and treatment for animals in our boarding department, customer service regarding boarding admissions, discharges, and customer inquiries during the animal’s stay, general cleaning duties, and occasionally provide miscellaneous support to the veterinarians, veterinary technicians, and other staff members.

Reception

The receptionist creates the first impression of our hospital to our clients. This employee maintains a “client first” mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital. The Call Center representative must schedule appointments and surgeries, keeping the schedule as full as possible for maximum production and client satisfaction. The employee must perform clerical duties related to veterinary care and treatment, process invoices and payments, handle and reconcile the cash drawer, perform various pharmacy duties, handle client phone calls and communication, and provide miscellaneous support to other staff members like making phone calls, taking notes, or checking out clients in a room.

Hawthorne Animal Hospital, a small animal hospital and veterinary clinic, serves St. Louis Metro East area, including the communities of Edwardsville, Glen Carbon, Maryville, Troy, Alton, Granite City, Collinsville, Highland, Wood River, Roxana, Bethalto, Godfrey, Worden, and Hamel.